Service Promise
- Hotel-grade consistency: the same standards, the same checklist, the same finish—every visit.
- A custom scope built from a walkthrough with clear task frequencies (daily/weekly/monthly).
- Reliable staffing: trained cleaners, documented site procedures, and supervisor oversight.
- Fast issue resolution: if something is missed, we fix it quickly and adjust the process so it does not repeat.
- Flexible options: scent-free and non-toxic packages, plus periodic deep-clean add-ons.
What to expect
- Quality inspection checklists + training to maintain consistent standards over time.
- A walkthrough process and a structured scope of work with task frequencies (daily/weekly/monthly).
- Clear proposal structure: schedule, customized plan, pricing, next steps/terms.
- Quality management language/frameworks (e.g., industry standards like ISSA’s CIMS).
- Documented follow-up: measurable expectations and a re-clean/satisfaction response process.
- RFP-style clarity: labor, equipment, supplies, supervision, and incidental tasks are addressed explicitly.
Hospitality Standards
We clean for the “first impression.” That means corners, edges, and touchpoints—not just the obvious surfaces. It means streak-free glass, properly reset washrooms, and floors that look cared for. It also means professionalism: discreet cleaning, respect for confidentiality, and leaving your space ready for the next person.
"Exceptional Service"
Core Areas
- Reception and waiting areas; offices, workstations, meeting rooms
- Kitchenettes/lunchrooms/break areas; washrooms and change rooms
- Hallways, stairwells, common corridors; entryways and mats
- Touchpoints and high-traffic surfaces; handles, switches, rails
- Waste and recycling stations
Optional add-ons
- Floor machine scrubbing, stripping, and waxing/polishing
- Interior glass (doors/partitions) and high-dusting (vents/ledges)
- Carpet extraction and spot treatment
- Post-construction and move-in/move-out cleaning
- Event clean-up and after-hours rapid refresh
